YoungMinds is a mental health charity for young people providing young people with tools to look after their mental health. Our website is full of advice and information on what to do if you're struggling with how you feel. We empower parents and adults who work with young people, to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it, no matter what.
Parent Support
We offer tailored information, advice and support to parents and carers who are concerned about their child or young person’s mental health. You can speak to us over the phone, or chat to us online completely free.
We know that being a parent or carer isn’t always easy. Although it’s often amazing and rewarding to watch your children or young people grow up, it can also be really hard work. Things might feel especially difficult if your child or young person is struggling with their mental health at the moment. Or if their mood and behaviour seem different, and you're not sure why or what you can do to help. But you are not alone.
We have lots of practical advice to help you support them – from encouraging them to open up, to navigating mental health services and finding them the right help. No matter what you’re going through, things can get better. Whatever your concern is, our advisers want to understand what’s happening and support you to take the next step.
Please be aware that we are not a crisis service. If your child or young person needs urgent help please see our website for information on services that can help.
Visit the Get Urgent Help page on the YoungMinds website
Helpline
Over the phone, we can provide detailed information and advice about your child or young person’s mental health. We can also offer you emotional support and direct you to other services that may be able to help.
Online Chat
Over chat, we can direct you to resources and services that might be able to help you. When you chat to us, you’ll be speaking one-to-one with a trained adviser.
We offer support to parents and carers who are concerned about their child’s mental health, up to the age of 25.
You can chat online or call our Helpline Monday to Friday from 9:30am to 4pm
If we’re closed, you can leave us a message instead. We will send a personal response by email in 3-5 working days.
This support is free, there is no cost.
Our trained advisers are here to give you help and advice, whatever the question.
When you contact us via the Parents Helpline you will get through to a trained adviser who will talk through the problem and listen to your concerns and questions in complete confidence. Your adviser will help you to understand your child’s behaviour and give you practical advice on where to go next.
Your call will be completely confidential unless we have concerns about someone’s safety.
To chat to us online, click on the chat icon in the bottom righthand corner of our website Parent Helpline page. You can also leave a message in the chat and we will send a personal response by email in 3-5 working days.
Visit the Parents Helpline page on the YoungMinds website
Parent Helpline Phone: 0808 802 5544
Email: ymenquiries@youngminds.org.uk
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