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Helpline – Refuge

Helpline - Refuge

You can speak to a member of the National Domestic Abuse Helpline on 0808 2000 247 at any time, day or night. The Helpline adviser will offer confidential, non-judgemental information and expert support. The team will provide a listening ear if you want to talk about your experiences and support you to work through your options in the short and long term. Our aim is to work with you to keep you safe and give you information so you can make informed choices. We will never tell you what to do.


The Helpline can also help you to access refuge accommodation or other specialist domestic violence services if you need them. We can also direct you to other specialist services, depending on your individual needs.


The Helpline is free to call. It uses the services of Language Line to provide access to interpreters for non-English-speaking callers. The Helpline can also access the BT Type Talk Service for deaf or hard-of-hearing callers. The Helpline is open 24 hours a day and every day of the year.


Who is this aimed at?

This is aimed at all women experiencing domestic abuse



This helpline is available 24/7



This is a helpline and can be accessed wherever a phone is usable



This is accessible 24 hours a day





How to get involved

You can get involved by phoning the helpline on 0808 2000 247


Contact details

Phone: 0808 2000 247


For further information

For more information on Refuge search Refuge in this directory.


Visit the Refuge Helpline website

Visit the Refuge Facebook page


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