Shout is an affiliate of Crisis Text Line® in the UK that provides free, confidential support, 24/7 via text. It is the first free 24/7 texting service in the UK for anyone in crisis anytime, anywhere. Shout is available in England, Scotland, Wales, and Northern Ireland.
The SHOUT service is a confidential, 24/7 text service for people aged 16+, operated by trained crisis volunteers who will chat using text responses. Advice is available for anyone struggling with a host of issues, including anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues.
To start a conversation, text the word 'SHOUT' to 85258. Our trained volunteers are here to listen at any time of day or night, and messages won't appear on your phone bill.
If your life is at imminent risk, call the emergency services on 999.
Every texter is connected with a real-life human being trained to bring people from a hot moment to a cool calm place through active listening and collaborative problem-solving. All of our Crisis Volunteers donate their time to helping people in crisis.
To start a conversation, text the word ‘Shout’ to 85258. If you’re feeling low, anxious, worried, lonely, overwhelmed, suicidal or not quite yourself, we are here for you.
Once you text us you’ll receive four automated messages before you are connected to one of our empathetic Shout Volunteers.
The volunteer will introduce themselves and ask you to share a bit more about what’s bothering you. This might include feeling anxious, having relationship problems, addiction, depression, bullying, self-harm and suicide. You will text back and forth and share what you feel comfortable with.
The goal of the conversation is to help you reach a calm and safe place, with a plan of how to support yourself going forwards. As well as listening without judgement, our volunteers may provide you with further resources or tools to help you get more expert support.
As the conversation comes to a close we encourage you to reflect on the thoughts, feelings and experiences you've explored, how you want things to be and how you may be able to get there. You'll be safe in the knowledge that if you're in distress again and struggling to cope that we're here 24/7. Conversations tend to last around 45-60 minutes.
Who is this aimed at?
Shout is a free, confidential, 24/7 text support service for anyone in the UK who is struggling to cope.
Online, text, WhatsApp
How to get involved
Just text the word SHOUT to 85258
For further information
For more information about Shout search Shout in this directory.
Visit the Shout website
Visit the Shout Facebook page
Visit the Crisistextline website