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Shelter Merseyside – Advice, Support and Guidance

Shelter Liverpool, 3rd floor, L2 5RH

Shelter Merseyside - Advice, Support and Guidance

Shelter Merseyside offers a wide range of help and advice on all housing and homelessness issues.


Who is this aimed at?

We offer a wide range of help and advice on all housing and homelessness issues to all who are homeless or at risk.

We have a team of advisers and solicitors who may be able to help you with your problem – and if we can’t help, we work with other agencies who can.

We have computers and telephones you can use to access the Internet for advice, claim benefits, or bid on properties.


Issues we can deal with:

  • Homelessness, or worried you'll soon become homeless

  • Looking for accommodation

  • Having problems with your landlord

  • Being evicted or repossessed

  • Debt problems

  • Benefits issues

  • Problems with disrepair

  • Need help going to court regarding your housing


Even if your problem isn't listed above we may still be able to help - just give us a call to discuss.



Shelter Merseyside is located at The Holy Trinity, Parish Church, Richmond Park, Liverpool L6 5AA.


Opening hours

Telephone support is available Monday to Friday from 8am to 8pm, weekends and bank holidays 9am to 5pm.


Webchat support is available Monday to Friday 9am to 5pm.



This support is free, there is no cost.


How to get involved

If you have any queries or seek advice and guidance please call 0344 515 1900 or email


If you require assistance with a legal matter within the next seven days – including a court hearing – or need an appointment with our Legal team, call 0344 515 1300.


Contact details


Phone: 0344 515 1900


For further information

For more information about Shelter Merseyside search Shelter Merseyside in this directory.


Visit the Shelter website

Visit the Shelter Get Help webpage

Visit the Shelter Facebook page

Visit the Shelter Instagram

Visit the Shelter Twitter



Quick contact