Pact is a pioneering national charity that supports prisoners, people with convictions, and their children and families. We provide caring and life changing services at every stage of the criminal justice process: in court, in prison, on release, and in the community.
Our vision is of a society that understands justice as a process of restoration and healing, that uses prisons sparingly and as places of learning and rehabilitation, and that values the innate dignity and worth of every human being. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health and social care.
Having a loved one caught up in the criminal justice system can be a scary and confusing experience. We know that having someone to talk to who is impartial, sympathetic and non-judgmental can be a huge help.
Pact runs the national Prisoners' Families Helpline, a free and confidential service which offers practical and emotional support, information and advice to anyone who is affected by imprisonment, in a straightforward, non-judgemental way.
Prisoners, people with convictions, and their families.
Monday to Sunday
Monday to Friday - 9am to 8pm
Saturday to Sunday - 10am to 3pm
Online and by telephone
Free
You can reach the Helpline on 0808 808 2003 or email info@prisonersfamilies.org
Helpline: 0808 808 2003
Email: info@prisonersfamilies.org
For more information about Pact search Pact in this directory.
Visit the Prison Advice and Care Trust website
Visit the Prisoners' Families Helpline website
Visit the Prison Advice and Care Trust Facebook page
