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Working Families is the UK’s national charity for working parents and carers. Our mission is to remove the barriers that people with caring responsibilities face in the workplace.

We provide free legal advice to parents and carers on their rights at work. We give employers the tools they need to support their people while creating a flexible, high-performing workforce. And we advocate on behalf of the UK’s 13 million working parents and three million unpaid working carers, influencing policy through campaigns informed by ground-breaking research.

Our Vision

We want to achieve a society in which everyone can fully meet their work and caring responsibilities, where all parents and carers have an equal opportunity to find and progress in secure, paid work.

Our Mission

Our mission is to remove the barriers that people with caring responsibilities face in the workplace. We drive positive change by empowering working parents and carers, supporting employers to build flexible and family-friendly cultures, and influencing government policy.

Advice for Parents and Carers

• Benefits and Tax Credits
• Changes to Your Employment Terms and Fire and Rehire
• Childcare Support
• Coronavirus (COVID-19)
• Discrimination as a Parent/Carer
• Employment Tribunals and Bringing a Claim
• Flexible Working and Working Hours
• General Advice on Your Rights at Work
• Parents and carers of dependants with a disability
• Pregnancy and Maternity
• Redundancy, Restructuring and TUPE transfer
• Statutory Family Leave and Pay
• Template letters and downloadable resources
• Time Off for Parents and Carers

Employers

Working Families leads the way in helping organisations and employees build enabling and flexible environments that enhance productivity, creativity and wellbeing so that work works for everyone. With 40 years of research, combined with deep, cross sector industry experience, we provide expert, evidence-based advice and training to help employers and employees succeed.

Who is this aimed at?

This is aimed at parents and carers and their employers

When

The phone line is available Monday to Friday

Time

11am to 2pm (please check website for exceptions)

Where

Online and via helpline

Cost

Free

How to get involved

To get advice and support relevant to you read our information pages, complete our online advice form, or phone our helpline.

Contact details

Helpline for Parents and Carers

Phone: 0300 012 0312

Please note: Our helpline number is an 0300 number and costs the same as a national call, but should be included in any free minutes you have with your mobile phone provider.

General Enquiries

Phone: 020 3833 2050

Email: office@workingfamilies.org.uk

For further information

For more information about Working Families search Working Families in this directory.

Visit the Working Families website