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Ofgem is Great Britain’s independent energy regulator.

We work to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment.

We are responsible for:

• working with government, industry and consumer groups to deliver a net-zero economy, at the lowest cost to consumers
• stamping out sharp and bad practice, ensuring fair treatment for all consumers, especially the vulnerable
• enabling competition and innovation, which drives down prices and results in new products and services for consumers

We understand that in the current climate there are many challenges faced by consumers with the cost of living and high energy prices. We have provided guidance and support for you to understand what help you are entitled to and how to deal with these challenging times. 

Check your energy rights. Find advice if you need extra help, have difficulties with your energy supply or want to complain. Save money and get greener with your energy use with our tips on switching, government grants, benefits and energy efficiency schemes.  

Who is this aimed at?

Open to all

Where

Online

Cost

This support is free

How to get involved

Please Visit the Ofgem website.

For further information

For more information about Ofgem search Ofgem in this directory.

Visit the Ofgem website

Visit the Ofgem Facebook page

Visit the Ofgem Twitter feed