Help is available if you are struggling to pay to heat and power your home. You can also get help if you are struggling with fuel and water debt.
People with pre-payment meters can request a fuel voucher (gas and electric). They are available from national charity Fuelbank Foundation via Citizens Advice Wirral, Involve Northwest and Energy Projects Plus. Vouchers can also be requested via Wirral Council’s Emergency Financial Support Scheme.
People who pay by Direct Debit can also apply for help towards their fuel and water costs. This will be paid directly to their utility provider following an assessment and referral by Citizens Advice Wirral.
For those struggling with fuel and water debt can request help to clear or reduce their debt from Citizens Advice Wirral and Energy Projects Plus.
People in crisis situations who are unable to repair or replace broken or obsolete heating and do not qualify for help under other programmes can apply to local charity Energy Projects Plus for help under the Crisis Support with heating scheme.
Anyone having problems paying for their fuel bills due to financial hardship
Advice is available online 24 hours a day
Online
Support is free
Visit the Wirral Council emergency support web page for more information about the help that is available.
For more information about Wirral Council and the support available:
