WaterSure is a scheme which helps some people with their water bills.
No one likes paying bills, but when money is tight bills can go from being an everyday nuisance to a cause of sleepless nights and stress. That’s when WaterSure might be able to help. It’s a scheme for customers with a water meter who need to use lots of water but might struggle to afford it.
We can’t make your bill vanish, but we can put a cap on how much you are charged. So, no matter how high the numbers climb on your meter, you’ll only have to pay, at most, an amount equal to our average bill.
To apply for the scheme, you must be on benefits and need to use a lot of water either for medical reasons or because your household has a certain number of school-age children. You also need to be on a water meter or be waiting to have one installed.
Monday to Saturday
Monday to Friday – 8am to 8pm
Saturday – 8am to 4pm
Free
To apply for the scheme please phone us or complete our online form Visit the Difficulty Paying Bill page on the United Utilities website.
Phone: 0800 072 6765
For more information about United Utilities search United Utilities in this directory.
Visit the United Utilities website
Visit the Watersure page on the United Utilities website
Visit the United Utilities Facebook page
