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Involve Northwest

The Community Village, CH42 1LE

Involve Northwest


We’re passionate, we’re driven, we’re dynamic and we’re there for you. We are Involve Northwest.


Whether your focus is on returning to the workplace, seeking advice and guidance for your family or making positive steps to change your life, Involve Northwest can help. We absolutely love helping you achieve your goals, whatever they may be, and we have the right people on the job to guide, advise and mentor you to success.


Who is this aimed at?

The approach in all of Involve Northwest’s services is grounded in our core belief that the services we offer are free, confidential and impact people and families, and are motivated for public benefit rather than profit. We look forward to working with you to take the first steps to improve your life.


Our Projects

The Community Hub - The Hub is now open to the public and offers various activities throughout the week. The Hub can support people with basic food requirements and personal care items. Phone lines are open from 9am to 5pm and doors are open from 10am to 4pm.


Connect Us - ‘Connect Us’ has been launched by Public Health with an underpinning objective of positive well-being interventions. Working with your local connector can serve as that missing link for you to access the things you need for you to move forward and look to achieve your aspirations. Connectors work on what is ‘strong and not what is wrong’ and look at how you may want to develop your potential.


ReachOut (Tranmere & Birkenhead Bases) - The service offers free, confidential advice & guidance to support you back into employment. We work with a range of specialised partner agencies, such as Wirral Change, to help support you to overcome a range of barriers that are preventing you from going to work. ReachOut provides you with a personalised Job Coach who will offer you one-to-one planning sessions, help with writing or amending your CV, online job searching, support with job applications, practising interview techniques and help with building your confidence to help with the transition of actually starting your new job.


Leapfrog - The Leapfrog Programme supports children aged 5 to 10 years old and their mums who have experienced domestic abuse. We are still taking referrals for Leapfrog during the Covid-19 response. We are offering phone and video support to all of the families who have been referred to us.


Welfare Benefits and Advice Team - At Involve Northwest, we have an established independent advice team. Our team offer professional free advice and supports local people with issues such as welfare benefits (for individuals with poor health conditions and/or disabilities) and debt and money management issues.


The Lighthouse Centre - The Lighthouse Centre is a person-centred approach to Domestic Abuse. The only women and children's drop-in centre on the Wirral. It offers support to those 16 years + without the need for referral or appointment and is open Monday to Friday 9am to 4pm. The Lighthouse Centre also runs the Peer to Peer support #Got the T-Shirt and a children and parent programme for 5- to 10 year olds called Leapfrog.



Involve Northwest is located in The Community Village, 334 New Chester Road, Rock Ferry, Wirral, CH42 1LE but our Connectors are always out and about working in the community and are easily spotted sporting our famous orange uniform.


Opening Hours

Involve Northwest are open Monday to Friday, 9am to 5pm.



Our support is free, there is no cost.


How to get involved

Please get in touch by phone or email or complete our online contact form Visit the Involve Northwest Get in Touch page.


Contact details


Phone: 0151 644 4500


For further information

For more information about Involve Northwest search Involve Northwest in this directory.


Visit the Involve Northwest Website

Visit the Involve Northwest Facebook page

Visit the Involve Northwest Twitter



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